Privacy Policy

Information We Collect

Chicago Transmission ("we," "us," or "our") collects information you provide directly when you:

• Call us at (312) 452-5637
• Submit a contact or appointment request form on this website
• Email us at our business email address

This information may include your name, phone number, email address, vehicle make, model, and year, and a description of the service you need.

We also automatically collect standard server log data when you visit our website, including your IP address, browser type, referring URL, and pages visited. This data is used only in aggregate for site analytics.

How We Use Your Information

We use the information we collect to:

• Schedule appointments and provide transmission repair services
• Contact you about your vehicle service or appointment
• Respond to your questions and inquiries
• Send service reminders or promotional offers if you have opted in
• Improve our website and services

We do not use your information for automated profiling or sell it to third-party marketers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted vendors who assist in operating our website or conducting our business (e.g., scheduling software, payment processing), subject to confidentiality agreements.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: If Chicago Transmission is sold or merged, customer information may be transferred as part of that transaction.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some website features may not function properly if you do.

We may use Google Analytics to collect aggregated, anonymous data about website traffic. Google's privacy policy governs that data collection.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at (312) 452-5637 or visit us at 2450 N Lincoln Ave, Chicago, IL 60614.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect when changes were made. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Chicago Transmission
2450 N Lincoln Ave, Chicago, IL 60614
Phone: (312) 452-5637
Hours: Mon–Fri 7:30am–6pm · Sat 8am–2pm