Expert Dodge Journey transmission service in Chicago. Free computer diagnostic, 2-year / 24,000-mile warranty on rebuilds, all years.
We will contact you as soon as a service member is available by call, text, or email.
2009-2019: 6-speed automatic (62TE) front-wheel drive or AWD; 2.4L 4-cylinder or 3.6L V6 62TE is a Chrysler-designed front-wheel drive transmission - used across FCA minivans and crossovers AWD: open rear differential with active AWD coupling
Journey 62TE is a well-known service item - one of the highest-failure-rate FCA front-wheel drive transmissions. Diagnosis uses Chrysler wiTECH for manufacturer-specific codes. Solenoid pack resistance testing - full pack replacement is typically more cost-effective than individual solenoids given high failure rate. Torque converter shudder test with ATF+4 fluid check. AWD coupling is diagnosed separately. Full rebuild is recommended for units with solenoid failure that has been driven with slip, as clutch pack contamination often occurs. We recommend upgrading to an improved solenoid pack design during any 62TE rebuild.
Chrysler ATF+4 (required - not Dexron VI); approximately 9 quarts; ATF+4 must be used - Dexron causes solenoid damage
Fluid service: same day; solenoid pack: 1-2 days; torque converter: 2-3 days; full rebuild: 4-6 days
Every vehicle needs diagnosis before anyone can promise a repair path. These are the situations we help organize before you decide what to do next.
Tell us when it happens, whether reverse still works, and if warning lights are on. A scan and fluid check come before guessing at a rebuild.
Fluid condition, leak location, and driving distance matter. If the vehicle is slipping badly or overheating, towing may be the safer next step.
A failed solenoid, valve body, converter, or internal clutch problem can lead to very different repair paths. The goal is a clear diagnosis and written estimate.
The 62TE has a higher-than-average failure rate compared to its segment peers - solenoid pack failure is very common. With regular ATF+4 changes and timely solenoid service, reliability improves significantly. Many high-mileage Journeys have had at least one solenoid pack replacement.
A Chrysler-designed 6-speed front-wheel drive automatic used in the Journey, Chrysler Town & Country, and Dodge Grand Caravan. It replaced the older 41TE 4-speed and improved fuel economy but introduced solenoid reliability issues that weren't in the previous generation.
ATF+4 only - Chrysler's proprietary ATF. Do not use Dexron VI. Using Dexron in a 62TE damages solenoids and causes erratic shifting. Many solenoid failures we see were preceded by incorrect fluid being used.
Full rebuild: $2,600-3,600. Solenoid pack only: $700-1,200. Remanufactured unit: $3,200-4,600. We include an upgraded solenoid pack design in all 62TE rebuilds.
If the vehicle has under 100,000 miles and is otherwise in good condition, yes. We'll assess the full extent of damage during inspection. Sometimes solenoid pack replacement alone is sufficient; other times clutch contamination from driving with slip makes a full rebuild necessary.
Same-day appointments available. Honest estimates, no surprises. We've been doing this since 1987.
